Is eHarmony Legit? Everything You Need To Know (2021)

By: Michele Baird
Updated: September 13, 2021

You’ve likely seen countless eHarmony commercials on TV and wondered, is eHarmony legit? 

The popular dating site, eHarmony, offers a free membership option so anyone can get started with a profile. Still, you have to finish specific steps before viewing your matches or taking advantage of other aspects of the site. 

Let's take a detailed look at this dating service and see how legitimate, reliable, and effective it is for singles looking for true love.

How Legit is eHarmony?

So, you’re probably asking, is eHarmony legit? Several indicators show eHarmony is a legitimate dating service, and the proof is in the numbers and how they treat their users.

The eHarmony website debuted in 2000, making it the first dating site to use a sophisticated algorithm for matchmaking. This site served over 33 million members between 2000 and 2010 and accounted for 2% to 4% of all marriages in the United States.

As of 2017, the site had approximately 10 million active users, which is about the same as 2012. 

To help these users find reliable matches, members take a 150 question questionnaire, called 32 DIMENSIONS®, that helps users find their best potential mates based on their personality, personal criteria, and values.

eHarmony also offers a free online community where users can get dating advice and connect with other users and relationship experts. 

Other sites allow you to start swiping and seeking matches before you finish your profile, but at eHarmony, you’ll need a completed profile before you see your matches.

eHarmony also offers a generous guarantee that if you aren’t happy with your matches after three months, the company will give you an additional three months of free membership.

There are a few terms to this guarantee, and users must complete the following steps first:

  • Complete the eHarmony questionnaire
  • Establish and complete a full profile with at least three approved photos
  • Send or receive communications from at least five other members
  • Users must have a subscription for at least a 3-month membership
  • Users must comply with the Terms and Conditions set by eHarmony

Satisfying these conditions isn’t hard if you use the site as intended, and eHarmony has 24/7 support staff on hand every day of the year to help members. Members can reach out to eHarmony for profile tips or share their success stories, even if they only have a free membership.

Is eHarmony Reliable?

eHarmony is very reliable when members take it seriously, and once you’ve completed the initial questionnaire and finished a profile, you’ll be able to see matches right away. 

The algorithm used for this site works to find compatible matches based on the answers to the questionnaire and other information that you provide.

eHarmony has a well-established track record for high-quality matches, and their site boasts an almost even number of men and women, so there are high-quality matches for everyone. 

So far, over 2 million users have found the love of their lives, and every fourteen minutes, someone finds a suitable match, which speaks highly of how the site works and the support it offers users.

eHarmony doesn’t accept everyone who signs up for their service. They’ve rejected some individuals for various reasons such as:

  • Inconsistent answers on their questionnaire
  • Individuals younger than 21
  • Having four or more previous marriages

Recently, the eHarmony website also changed, and the complete overhaul resulted in greater ease of use for members and new features. The eHarmony website now offers video dates so premium members can get to know their matches more safely.

The video date eliminates the need for stressful in-person first dates and offers greater convenience and safety until members know each other a bit more. 

This service also offers every member quality content about dating and other dating advice sourced from love experts, journalists, and licensed psychologists.

eHarmony also understands that its members are busy people, so it's designed to make the most out of your precious time and reliably offer matches that are likely to succeed based on their scientific formula.

This website is not designed for casual hookups and allows users to use filters to sort through matches, so you won’t need to look at thousands of profiles.

Are All eHarmony Members Legit? 

The way eHarmony treats new members helps ensure that each potential match is a legitimate person who is potentially well-suited as a mate. 

Users with free and paid memberships receive the same treatment when it comes to setting up a profile, but paid members enjoy a few perks that aren’t available to free members.

Once you sign up as a free member, you’ll get to see matches that might be a good fit, but only paid members get to view unlimited photos of their matches, take advantage of unlimited messaging, and see who has viewed your profile.

Paid members also have access to searches based on distance and view highly detailed personality profiles. 

All eHarmony members go through the same initial steps for setting up a profile, so while all members might not be consistently active, they are vetted as quality matches.

Based on a 2020 questionnaire of 1,067 individuals across the US, Canada, UK, and Australia, eHarmony is the #1 trusted dating app in the US with the best quality matches.

Your matches on eHarmony include individuals who have similar interests, personality traits, and values to yourself, so it's very likely that you’ll find some level of compatibility there. 

Gone are the days where you randomly meet someone online that you don’t have a single thing in common with, as eHarmony looks at the bigger picture of how you’re compatible with other people and recommends matches with several core traits in common.

Final Thoughts

So, is eHarmony legit? eHarmony’s algorithm clearly works, and the company will even allow users to try their service before buying any type of membership so individuals can see for themselves. 

The other matches on eHarmony also undergo the same process for setting up their profiles, so you know they are legitimate candidates.

eHarmony has a long-standing reputation for effective matchmaking. Its scientific approach focuses on compatibility and your personal preferences to ensure successful relationships, making it a service worth trying. Sign up today if you’re ready to find your match.